Delete your GeoMaps account or data

The fastest way to delete your GeoMaps account and its data is from the mobile app (iOS or Android):

• Open the GeoMaps app and sign in.
• Go to the Settings tab.
• Scroll to the bottom and tap Delete account.
• Type DELETE to confirm, then tap Delete account.

Deletion happens immediately and cannot be undone. If you own or administer a workspace, this deletes the whole workspace and everything in it, and cancels any active subscription. If you are a member of someone else's workspace, it removes your own login and access; the workspace itself and its data stay with its owner.

If you cannot access the app, email [email protected] from the address your account uses, with the subject "Delete my account". We will verify the request and delete the account. We may ask you to confirm ownership of the email address before acting.

You do not have to close your account to remove data from GeoMaps. Signed in at app.geomaps.co, you can delete any of the following at any time, and the deletion applies everywhere including the mobile apps:

• A list, which also deletes the records inside it.
• An individual record.
• A layer or territory.
• A saved route (this can also be done in the mobile app).
• A saved map or a dashboard widget.
• A connected data source, which removes its stored credentials and stops any further syncing.

If you would rather we did it, or you want specific personal data removed, email [email protected] from the address your account uses and tell us what to delete. The same timings in section 5 apply.

• Your login, name, email address and password.
• Your workspace and its members (if you are the owner or an admin).
• All lists, records and imported data, including anything synced from a connected CRM, spreadsheet or database.
• Layers, territories, saved routes and map settings.
• Connected data-source configurations and their stored credentials.
• Any active subscription, which is cancelled as part of the deletion.

Deleting your GeoMaps account does not delete data in the third-party systems you connected (for example your CRM). It only removes the copy held by GeoMaps and the connection to it.

• Account and imported data: deleted or anonymised within 30 days of the deletion request.
• Billing and invoice records: kept for as long as Spanish tax and accounting law requires, because we are legally obliged to retain them.
• Security and operational logs: kept for a limited period needed to secure and operate the service, then deleted on a rolling basis.

For the full picture of how we handle personal data, see our Privacy Policy at geomaps.co/privacy. Questions about deletion can go to [email protected].